VIGIL
Player Activity Surveillance & Intelligence
A full commercial intelligence platform for casino compliance teams. VIGIL automates Player Activity Surveillance Reporting โ from first session observation through to confirmed, immutable compliance documentation.
Built by surveillance professionals with decades of casino floor experience. Every assessment template, every SD calculation, every risk indicator is purpose-built for the game and the operator. Not generic. Not approximate. Defensible.
Assessment Workflow
Game Selection
Choose from 7 game-specific templates โ each calibrated to house edge, SD multiplier, and game-specific integrity indicators
Session Data
Enter buy-in, cash-out, rounds played, average bet, and table details for accurate statistical modelling
Intelligence Gateway
40โ74 targeted integrity questions per game โ player behaviour, dealer conduct, environmental factors, card integrity
SD Calculation
Automated z-score analysis against expected variance โ statistically rigorous, game-calibrated, and defensible
Risk Classification
Multi-layer risk scoring: LOW / MEDIUM / HIGH / CRITICAL โ with operator override and justification trail
Confirmed Report
Immutable confirmed PASR with assurance statement, operator attribution, and full audit trail โ ready for the compliance file
Platform Modules
Intelligence Dashboard
Live KPIs โ total players, active PASRs, HIGH/CRITICAL counts, monthly summary. Recent activity feed and system status at a glance.
Report History
Full searchable archive of every confirmed PASR. Filter by risk level, game type, or operator. Sort, select, and export. Multi-session merge for repeat subjects.
Player Profiles
One profile per player โ aggregated across all sessions. Risk trajectory, full assessment history, session comparison, and merge capability.
Notifications
HIGH and CRITICAL risk alerts visible to all licensed operators. Full notification history with read/unread status, operator attribution, and direct profile links.
Administration
User management, PIN lifecycle (issue, revoke, expire), data retention policy, access logs, and export/purge controls. Master-role only.
Game Templates
Full Feature Set
- Full intelligence platform โ not just a report tool. Dashboard, player profiles, report history, notifications, and administration in one place.
- 7 game-specific assessment templates โ Roulette (AR), Baccarat, Blackjack, Three Card Poker, Ultimate Texas Hold'em, Casino Stud Poker, and Craps
- Automated SD z-score calculations calibrated to each game's house edge and standard deviation multiplier
- Interactive in-app report expansion โ Z-score position gauge (โ4ฯ to +4ฯ), proportional financial bar chart, circular risk gauge, and categorised integrity flag display
- Visual PDF reports โ SD analysis, financial bars, risk gauge, and integrity flag breakdown all rendered in the downloadable PDF โ not just text
- Player Intelligence โ aggregated risk history per player, risk trajectory tracking (improving / stable / deteriorating)
- Report History โ full archive with search, filter by risk/game/operator, version tracking, and multi-session merge capability
- Merged analysis management โ see included sessions, add newly filed reports, refresh analysis, and download merged PDF โ all from the player profile
- Auto-merge โ when a new PASR is confirmed for a player with an existing merged analysis, the pooled intelligence updates automatically
- HIGH / CRITICAL notifications โ real-time alert feed visible to all licensed operators across the platform
- Administration panel โ user management, PIN access control, data retention policy (1/3/6/12 months), and export/purge
- IndexedDB device-local storage โ no server dependency, fully offline-capable, cloud sync ready (v1.1)
- 15-minute session timeout with countdown warning โ compliance-grade access control
- PIN-gated access with rate limiting โ 5 attempts per 15 minutes, automatic lockout
Bespoke Enterprise Solutions
VIGIL is deployed as a tailored enterprise solution. Pricing is scoped to your operation โ number of properties, seat count, integration requirements, and compliance obligations. Contact us for a consultation and custom quote.
Contact Us for Pricing โExample Use Case
A Baccarat player has visited six times over three months, consistently winning above expectation. The surveillance officer opens VIGIL, pulls up the player profile โ previous sessions, risk trajectory, prior assessments. They start a new PASR: BAC template, 57 questions covering betting patterns, card handling, collusion indicators, and procedural adherence. VIGIL calculates the z-score against the player's documented history, classifies HIGH risk, fires a notification to all operators, and generates an immutable confirmed report in the compliance file โ automatically. The whole process takes minutes. The documentation is bulletproof.