● Livevip.bastion-ops.io

VIP Intelligence Suite

The complete operational platform for casino VIP teams. Model deals before you commit. Run pre-settlement in real time. Track agent commissions to the penny. Manage clawback at the cage. All from one system — no spreadsheets.

Built by casino operations professionals across three phases: deal modelling and portfolio, pre-settlement and clawback, and the full agent/junket module with commission logic, settlement reports, and discount schedules.

Deal types

Cashback · Rebate · DOL · ROL · Hybrid · JV · Agent

Deal templates

A–N reference templates, cloneable and customisable

Build phases

Deal modelling → Pre-settlement → Agent module

Live

AI analysis

Groq Llama 3.3 70B — deal & portfolio insights

Phase 1 — Deal Modelling & Portfolio

Smart Deal Wizard

3-step wizard: Client → Objective → Approach (1–5 slider)
Auto-generates House Favour and Player Favour deal cards
Approach slider recalculates all values live — margin, rate, threshold, comp
Full P&L per card: Theo / Commission / Comp / GDC + margin badge
Risk flags, review cadence, and deal rationale on every card
Save to portfolio with one click

Manual Deal Builder

7 deal types: Cashback · Rebate · DOL · ROL · Hybrid · JV · Agent/Junket
DOL = Discount on Loss · ROL = Rebate on Loss — both first-class deal types
Min Avg Bet + Min Hours/Day + Primary Game → turnover derived automatically
Provisional tier auto-suggested from Front Money (Silver / Gold / Platinum / Diamond)
Comp % uses tier-assigned rate — not a hardcoded default
Property Deal Template selector — auto-populates agent commission structure
Clawback model per deal: Full Repayment / Proportional / Trip-End
Multi-scenario engine: Low / Expected / Optimistic

Game Speed Engine

Single source of truth: lib/gameSpeed.ts — decisions/hr + house edge per game
Baccarat 5% · Baccarat 0% · Roulette · Blackjack · UTH · Casino Poker · Slots
Turnover = Min Avg Bet × Decisions/Hr × Min Hours/Day × Trip Days
All house edges from canonical table — no hardcoded values anywhere
Game speed overrides configurable per property in /settings

Provisional Tier Logic

Auto-assigns provisional tier from Front Money on new player deals
Provisional badge (clock icon) vs verified badge (shield icon)
"Mark verified" removes provisional flag — host confirmed
Tier thresholds fully configurable in /settings (org-scoped, Supabase-persisted)
Auto-promote / demote: fires on session close when rolling ADT crosses boundary
Notification surfaces to host: "Tier adjusted from Silver to Gold"

Phase 2 — Pre-Settlement, Clawback & Results

Pre-Settlement Calculator (4-Panel)

Panel 1 — The Deal: read-only, loaded from saved deal record
Panel 2 — Session Data: exactly 3 inputs (Drop, Avg Bet, Hours) — system derives everything
Player Win/Loss derived from game speed model — positive = house win
Panel 3 — Qualification & Settlement: all calculated, no inputs
Qualification badge (Green / Amber / Red) visible at top before scrolling
When Not Qualified: deal terms suppressed, discretionary-only Panel 4
Comp budget uses tier-assigned comp %, headroom goes red when exceeded
Panel 4 — Agent Recommendations: comp options, early cashout, clawback warning

Clawback Engine

Three models: Full Repayment · Proportional · Trip-End (no clawback)
Model A: upfront bonus fully repaid if player ends trip in profit
Model B: proportional recovery — amount × original discount rate
Model C: trip-end discount only — no clawback needed
NN chip lifecycle: Issue / Convert / Redeem / Expire — live outstanding balance
Clawback owed displayed in Panel 3; warning card in Panel 4
Cage departure checklist: three checkboxes before player departs
"Mark cage settled" logs to clawback_ledger and transitions deal to settled

Actual Result Tracking

Pre-settlement and final entry per deal
GGR · NGR (computed or override) · gaming tax snapshot
Variance vs model: colour-coded, immediately visible
Overdue settlement alerts across portfolio
Full audit trail: who entered results and when
Deal status lifecycle: Draft → Active → Pre-Settlement → Settled

Portfolio & Group Analytics

Portfolio-wide P&L: expected vs actual across all deals
Deal type distribution, margin analysis, concentration risk (HHI)
Overdue result monitoring across your estate
Multi-property group dashboard for chains (single login)
Per-property variance scoring and underperformer identification
Export-ready outputs via jsPDF

Phase 3 — Agent Module, Commissions & Reporting

Agent / Junket Module

Agent profiles: deal model (Commission / JV / Hybrid), cage deposit, airfare, quick pay
Per-agent qualification matrix — min avg bet, min hands, min hours per game
Player linkage with full audit trail (linked/unlinked by, timestamps)
Walk-in players tracked separately with walk-in commission rate
Qualification check fires in real time during pre-settlement
Chargeback workflow: unqualified player → deduct from agent cage deposit

Two-Tier Discount Schedules

Daily + Trip discount tables per agent (chip or cash)
Unlimited tiers: Min Loss · Max Loss ("No limit") · Discount %
Previous trip loss credit: 5% applied automatically to returning players
Fully editable inline with add / remove / reset to defaults
Persisted org-scoped to Supabase; loaded at runtime

Monthly Agent Settlement Report

Generates full settlement for any calendar month on demand
Line-item layout: gross result → expenses → discounts → net profit → commission → walk-in → chargebacks → TOTAL DUE
Commission: MAX(Theo × theoPct, Actual × actualPct) — capped if applicable
Cap applied indicator + override-available flag when cap override is allowed
Approve & Lock: persists to agent_settlements, report becomes read-only
APPROVED watermark on PDF when locked
PDF and CSV export from settlement UI

Property Deal Templates

14 reference templates (A–N) covering resort, mass market, UHNW, Asia Pacific, Macau, European, Middle East, Latin America, and boutique segments
Template library UI with card grid — clone, edit, delete (reference templates: clone only)
Commission calc panel: Theo Path / Actual Path / Cap — three columns side-by-side
Winning path highlighted; cap applied indicator; active discount tier highlighted
Player Discount clearly separated from agent payout
All values update live as actual loss is entered
Save current values as new custom template

Everything is configurable — per property, per agent

Every key parameter in the system is admin-configurable and persisted org-scoped to Supabase. No hardcoded values. No hidden defaults.

/settings — Game Speed

·Decisions/hr per game
·House edge per game
·Effective immediately across all calculations

/settings — Tier Thresholds

·Front Money → provisional tier brackets
·Comp % per tier
·Activation threshold override

/junket-pgo — Per Agent

·Qualification matrix per game
·Two-tier discount schedules (Daily + Trip)
·Walk-in threshold + commission rate
·Commission cap + override allowed

Built to production standard

Stack

·Next.js 14.2 (App Router) · TypeScript 5
·Supabase (Auth + Postgres + RLS)
·Tailwind CSS · Recharts · jsPDF
·Groq — Llama 3.3 70B AI engine
·Vercel deployment — auto-deploy on push

Data model

·All tables RLS-enabled, org-scoped
·vip_deals · vip_results · agent_profiles
·agent_player_links · agent_settlements
·clawback_ledger · nn_chip_lifecycle
·trip_discount_schedules · property_deal_templates

Bespoke Enterprise Deployment

VIP Intelligence Suite is deployed as a tailored enterprise solution. Pricing is scoped to your operation — number of properties, team size, agent volume, and deal complexity. Contact us for a consultation and a custom configuration scoped to your casino.

Launch App Request a Demo